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John provided great recommendation to replace my existing cranky old robot. The purchase process was seamless and fast. Looking forward to receiving the new iRobot this friday!
I have been using the RoomBa 980 for around 4 yrs with no issue till recently where the battery contact broke off. Though this is not a common breakdown issue, the Ackerman team had went all out to get it fixed which I truly appreciate it. With a good impression of their after sales service, I had decided to invest on the Braava M6 mopping robot. Summer was the sales person attended to me and she had promptly answered to all my queries. The robot was delivered on the next working day as committed. Thanks for your the support and assistance rendered to me.
Thanks for helping with the product purchase. You were exceptionally patient in dealing with my questions and your personal experience with using the machine made it authentic. You also delivered by product much faster than expected. A little more help with getting an add on reusuable mop togather to avoid additional delivery charges would have been great. I know this was not intentional but keep in mind for future clients. Overall very happy dealing with you. Thanks again